At TORAJAMELO, we are committed to protecting your privacy. This Privacy Policy applies to www.torajamelo.com and governs how we collect, use, and protect your personal data. By using this website, you consent to the practices outlined below.

 

1. Collection of Your Personal Information

TORAJAMELO may collect personal information, such as your name, email address, phone number, shipping address, and payment details when you:

  • Make a purchase through our website
  • Sign up for our newsletter
  • Fill out a contact form or submit inquiries
  • Participate in any surveys, promotions, or events

    We may also automatically collect technical information such as:

  • Your IP address
  • Browser type and version
  • Pages visited and access times
  • Referring website addresses

    This data helps us improve our site functionality, security, and user experience.

 

2. Use of Your Personal Information

TORAJAMELO uses your information to:

  • Process transactions and deliver products
  • Provide customer support
  • Send updates on orders, promotions, and newsletters (if opted-in)
  • Improve our services, offerings, and user experience

Respond to your inquiries or feedback

We do not sell, rent, or lease your personal information to third parties. Your data may be shared with trusted service providers strictly for purposes such as delivery, payment processing, marketing (if consented), and website analytics. All such third parties are required to protect your information.

 

3. Use of Cookies

TORAJAMELO may use cookies to enhance your browsing experience. Cookies are small text files stored on your device to help remember your preferences and collect anonymous traffic data.

You may choose to disable cookies in your browser settings. Please note that doing so may affect your ability to fully use certain features of our website.


4. Data Security

Your personal information is protected using industry-standard security measures, including SSL (Secure Socket Layer) encryption for sensitive data. We take every reasonable step to prevent unauthorized access, disclosure, or misuse of your data.


5. Your Rights (Under Indonesian Law)

As a user in Indonesia, you have the right to:

  • Access and review your personal data
  • Request corrections to your information
  • Withdraw consent or request deletion (where applicable)
    Opt out of promotional communications at any time


6. Children Under the Age of 13

TORAJAMELO does not knowingly collect personal data from children under 13 years of age. If you are under 13, please obtain permission from a parent or guardian before using this website.

 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect company, legal, or technological changes. All updates will be posted on this page, and your continued use of the website constitutes your acceptance of the revised terms.

Last Updated: [18/07/2025]