{"id":4370,"date":"2025-08-01T23:55:03","date_gmt":"2025-08-01T23:55:03","guid":{"rendered":"https:\/\/torajamelo.digitechvault.com\/?page_id=4370"},"modified":"2025-08-02T00:01:50","modified_gmt":"2025-08-02T00:01:50","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/torajamelo.digitechvault.com\/id\/terms-conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"
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Overview<\/h4>

This website is operated by TORAJAMELO. Throughout the site, the terms \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d refer to TORAJAMELO. TORAJAMELO offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and\/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (\u201cTerms of Service\u201d, \u201cTerms\u201d).

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors. Please read these Terms carefully. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and \/ or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.<\/p>


Accuracy of Information<\/h4>

We do our best to ensure accuracy, completeness, and timeliness of all content on this website. However, we are not liable for any errors or outdated information. It is your responsibility to monitor changes.<\/p>


Cookies Policy<\/h4>

This site uses cookies by TORAJAMELO and third parties to enhance your experience. These cookies track your preferences and browsing patterns for marketing and analytics purposes. You may choose to accept or reject cookies.<\/p>


Damages & Issues<\/h4>

Please inspect your order upon delivery. Contact us immediately if an item is damaged, defective, or incorrect so we can resolve the issue promptly.<\/p>


Exchanges & Refunds<\/h4>

We offer exchanges only, not monetary refunds. Exchanges are processed for items of equal value once the returned product is inspected and approved.<\/p>


Non- Returnable Items<\/h4>

Sale items and gift cards are final and non-returnable. Contact us if you have specific concerns.<\/p>


Optional Tools & Third party links<\/h4>

We may provide access to third-party tools or links. TORAJAMELO holds no responsibility for third-party content, accuracy, or services. Use them at your discretion.<\/p>


Personal Information <\/h4>

All personal data submitted to our site is governed by our Privacy Policy.<\/p>


Prohibited Uses<\/h4>

You may not use our site or services for any unlawful, abusive, or malicious purposes. Violation of these terms may lead to service termination.<\/p>


re-melo \u2014 our lifetime guarantee<\/h4>

We support a 15-day return policy on purchases made via this website. Refunds are only applicable for:<\/p>

  • Items damaged upon arrival<\/li>
  • Items differing from purchase confirmation<\/li><\/ul>

    Refund requests must be made via our Whatsapp: +62 811-8114-5376, and the returned item must reach us within 15 days of the original purchase confirmation. Returned items must be unused, with tags and original packaging. Proof of purchase is required.<\/p>


    SEVERABILITY<\/h4>

    If any part of these Terms is deemed unenforceable, the rest shall remain in full effect.<\/p>


    SHIPPING POLICY<\/h4>

    Delivery Days: We ship every Tuesday, Wednesday, and Friday.
    Shipping Providers: Primarily Lion Parcel, with support from other logistics partners.

    Delivery Times:
    JABODETABEK: 2\u20133 business days
    Other areas: Based on regional logistics times (see Lion Parcel site)

    Shipping Costs:
    JABODETABEK average: IDR 10,000
    Other regions: Check costs on lionparcel.com

    International Shipping: Yes, we ship worldwide. Contact us at +62 811-8114-5376 to place international orders.
    USER SUBMISSIONS

    Any comments, suggestions, or creative materials sent to us may be used freely and without compensation. We may edit, publish, or remove user-generated content at our discretion.<\/p>


    Warranties & Liability<\/h4>

    All services and products are provided “as is”. We do not guarantee uninterrupted or error-free service. Use of our services is at your own risk. Our liability is limited to the maximum extent permitted by law.<\/p>


    Indemnification<\/h4>

    You agree to indemnify and hold TORAJAMELO harmless from any claim or demand, including legal fees, arising from your breach of these Terms or violation of any law.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Overview This website is operated by TORAJAMELO. Throughout the site, the terms \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d refer to TORAJAMELO. TORAJAMELO offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and\/or […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","footnotes":""},"class_list":["post-4370","page","type-page","status-publish","hentry"],"blog_post_layout_featured_media_urls":{"thumbnail":"","full":""},"categories_names":null,"comments_number":"0","_links":{"self":[{"href":"https:\/\/torajamelo.digitechvault.com\/id\/wp-json\/wp\/v2\/pages\/4370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/torajamelo.digitechvault.com\/id\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/torajamelo.digitechvault.com\/id\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/torajamelo.digitechvault.com\/id\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/torajamelo.digitechvault.com\/id\/wp-json\/wp\/v2\/comments?post=4370"}],"version-history":[{"count":7,"href":"https:\/\/torajamelo.digitechvault.com\/id\/wp-json\/wp\/v2\/pages\/4370\/revisions"}],"predecessor-version":[{"id":4377,"href":"https:\/\/torajamelo.digitechvault.com\/id\/wp-json\/wp\/v2\/pages\/4370\/revisions\/4377"}],"wp:attachment":[{"href":"https:\/\/torajamelo.digitechvault.com\/id\/wp-json\/wp\/v2\/media?parent=4370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}